Privacy Policy

1. Introduction

Summit Trade & Supply Co. Ltd ("STS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number
• Company name and business information
• Billing and payment information
• Project requirements and specifications
• Communication preferences

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Providing and improving our services
• Processing transactions and sending confirmations
• Communicating about projects, updates, and support
• Sending marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in operations (hosting, payment processing, analytics)
• Business Partners: When necessary to deliver requested services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

After this period, we will securely delete or anonymize your data.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@sumts.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Deliver relevant content

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Privacy Shield certification (where applicable)

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the new policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@sumts.com
Location: UAE & Sudan

15. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.